Contact Us

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For all inquiries regarding your order, please call us at
Monday – Friday 8am – 9pm ET
Saturday – Sunday 9am – 6pm ET Customer Service
1400 Industries Road
Richmond, IN 47374

This e-mail address is for media contacts only. Only inquiries from the media will be responded to. For product questions, orders and all other general inquiries, please contact customer service at 1-866-699-7365.
General Inquiry Form *Required Field
Defective Product Form *Required Field
Order Return Form *Required Field
Order Status/Change Order Form *Required Field
Return Status Form *Required Field

Return Information:

For us to properly assess possible shoe defects please include two photos of your shoes.
Replacement Option: To help expedite the process should your product be approved for replacement. Please include 1 comparable replacement style from our website.
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